SKEDit keeps asking me to enable accessibility, but i already did

In order for SKEDit to automate scheduled messages, it is required that you turn on Accessibility services. If SKEDit keeps asking you to enable Accessibility, even after doing so, please follow the troubleshooting steps in this article.

This article contains the following sections:

• SKEDit keeps asking for Accessibility after I choose a file to attach
• Toggle Accessibility OFF/ON and restart your device
• Make sure SKEDit is not running on an SD card (External storage)
• Turn OFF Battery Optimization for SKEDit on your device
  
  1. Samsung
  2. Google Pixel
  3. Huawei
  4. Xiaomi
  5. Sony
  6. LG
  7. One Plus
  8. Motorola

SKEDit keeps asking for Accessibility after I choose a file to attach

Some users noticed that selecting an image to attach will cause SKEDit to crash and start requesting for Accessibility to be enabled (even if already on). The most likely cause of this problem is that you are trying to attach from the cloud (Google Drive, Dropbox, etc.).

Attaching from the cloud is currently not supported by SKEDit. If you believe this feature is interesting for your business, please submit a suggestion to [e-mail].

 

Toggle Accessibility OFF/ON and restart your device

In some other cases, you can try restarting your device and/or toggling the accessibility OFF and then turn it back ON to fix it.

 

Make sure SKEDit is not running on an SD card (External storage)

If SKEDit is running on an SD card (external storage), it will be "unavailable" when the system boots, which could turn off Accessibility services.  

To fix this, please follow the below steps:

1. Move SKEDit back to main storage
2. Turn ON Accessibility for SKEDit (see How-To enable Accessibility for SKEDit and solve any issues)
3. Turn Off Battery Optimization for SKEDit

 

Turn OFF Battery Optimization for SKEDit on your device     

Battery optimization was introduced into Android 6.0 Marshmallow and above and it limits what apps can do in the background. For instance, if Battery Optimization is ON, Android will automatically turn off Accessibility for SKEDit.

To disable Battery Optimization for SKEDit, follow the steps below for your device.

Samsung

1. Go to Settings
2. Tap Applications
3. Tap three dot menu (top right corner)
4. Tap Special Access
5. Tap Optimize Battery usage
6. Tap Apps not optimized
7. On the Optimize Battery Usage screen, switch to the All apps list from the drop-down menu
8. Find SKEDit and turn it OFF

Google Pixel

1. Go to Settings
2. Tap Apps & notifications /Advanced / Special app access / Battery optimization
3. Find SKEDit App and select Not optimized

Huawei

1. Go to Settings
2. Tap Apps
3. Tap Advanced (at the bottom)
4. Tap Ignore optimizations
5. Select All apps
6. Find SKEDit on the list and set to Allow

For Huawei P30 or P30 Pro:

1. Please go to your phone settings
2. Tap Battery
3. Tap App launch
4. Find SKEDit
5. Toggle Manage automatically to Manage manually
6. On the pop-up screen, toggle ON:

• Auto-launch
• Secondary Launch
• Run in background

Xiaomi

1. Go to Settings 
2. Tap Battery & Performance
3. Tap Manage apps battery usage
4. Tap Choose apps
5. Tap Installed apps and choose SKEDit
6. Tap No restrictions
7. Go to settings
8. Tap on Battery
9. Turn Battery saver OFF

Note: When your Xiaomi reaches a low Battery level, the battery saver mode automatically starts and ignores the battery optimization setting you've chosen previously, so steps 8, 9 and 10 are advisable.

Sony

1. Go to Settings.
2. Tap Battery
3. Tap the (...) menu in the top right corner and press Battery Optimization
4. Tap Apps
5. Tap SKEDit

LG

1. Go to Settings
2. Tap Battery & power saving
3. Tap Battery usage
4. Tap Ignore optimizations
5. Turn ON to ignore battery optimization for SKEDit.

One Plus

1. Go to Settings
2. Tap Battery
3. Tap Battery optimization
4. Switch to the All apps list (top menu)
5. Select SKEDit and choose Don’t optimize

Motorola

1. Go to Settings
2. Tap Battery
3. Tap the menu in the top right corner
4. Tap Battery optimization
5. Tap Not optimized
6. Select All Apps
7. Find SKEDit on this list and Select Don’t Optimize
8. Go back to your phone settings
9. Select Battery
10. Turn Battery Saver Mode OFF

Note: When your Motorola reaches a low Battery level, the battery saver mode automatically starts and ignores the battery optimization setting you've chosen previously, so steps 8, 9 and 10 are advisable.

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