In order for SKEDit to automate scheduled messages, it is required that you turn on Accessibility services. If SKEDit keeps asking you to enable Accessibility, even after doing so, please follow the troubleshooting steps in this article.
This article contains the following sections:
- Turn OFF Battery Optimization for SKEDit on your device
- Toggle Accessibility OFF/ON and restart your device
- SKEDit keeps asking for Accessibility after I choose a file to attach
- Make sure SKEDit is not running on an SD card (External storage)
Turn OFF Battery Optimization for SKEDit on your device
Battery optimization was introduced into Android 6.0 Marshmallow and above and it limits what apps can do in the background. For instance, if Battery Optimization is ON, Android will automatically turn off Accessibility for SKEDit.
To disable Battery Optimization for SKEDit, see How to Set Up SKEDit Settings on your Android Device.
Toggle Accessibility OFF/ON and restart your device
In some other cases, you can try restarting your device and/or toggling the accessibility OFF and then turn it back ON to fix it.
SKEDit keeps asking for Accessibility after I choose a file to attach
Some users noticed that selecting an image to attach will cause SKEDit to crash and start requesting for Accessibility to be enabled (even if already on). The most likely cause of this problem is that you are trying to attach from the cloud (Google Drive, Dropbox, etc.).
Attaching from the cloud is currently not supported by SKEDit. If you believe this feature is interesting for your business, please submit a suggestion to email@example.com.
Make sure SKEDit is not running on an SD card (External storage)
If SKEDit is running on an SD card (external storage), it will be "unavailable" when the system boots, which could turn off Accessibility services.
To fix this, please move SKEDit back to main storage and set up all the settings for your specific device (see How to Set Up SKEDit Settings on your Android Device).
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