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Problem tickets with videos are usually solved 5x times faster.
In case of failed messages, for example, please attach a video showing the scheduling process until the message goes to failed list.
NB-Small Video Size: You can download Du Screen Recorder from google play, then go to app setting and change video resolution and quality to 360/2mbps, so video is small in size and can be easily attached and sent.
If you are not reporting a problem just select no.
When did the problem start happening?