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Problem tickets with videos are usually solved 5x times faster. In case of failed messages, for example, please attach a video showing the scheduling process until the message goes to failed list. NB-Small Video Size: You can download Du Screen Recorder from google play, then go to app setting and change video resolution and quality to 360/2mbps, so video is small in size and can be easily attached and sent. If you are not reporting a problem just select no.

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