ⓘ  BEST PRACTICES

Recipient Naming Rules for SKEDit

Avoid send failures by following these naming guidelines for the contacts and groups you schedule messages to.

Why Recipient Names Matter

When SKEDit sends a scheduled message, it locates the recipient by searching for their name. If two recipients share identical or very similar names, or if a recipient name is built entirely from emojis, SKEDit may fail to identify the correct contact and the message may not send as expected.

AVOID THESE NAMING PATTERNS

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Identical or Very Similar Names

CAUSES SEARCH CONFUSION

When two or more recipients have the same exact name, SKEDit cannot reliably tell them apart during the search and selection process.

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Names That Match in the First 30 Characters

DIFFERENCE MUST BE EARLY IN THE NAME

Recipient names must be unique within the first 30 characters. If two names only differ after the first 30 characters, SKEDit may select the wrong recipient.

EXAMPLE — TOO SIMILAR

RECIPIENT A

Accounting and countability and management weekly progress

RECIPIENT B

Accounting and Countability and management

Both names start identically — the difference appears only after the first 30 characters, which SKEDit cannot reliably distinguish.

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Names Built Entirely from Emojis

NOT DETECTABLE BY SKEDIT

SKEDit cannot detect recipient names that are fully written using emojis. The name must include readable text characters for SKEDit to find the recipient correctly.

BEST PRACTICES

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What to Do Instead

When adding recipients to a scheduled message, make sure each recipient:

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Has a unique name that does not match any other recipient.

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Is distinguishable within the first 30 characters — the differences between names must appear early, not at the end.

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Includes readable text — does not consist of only emojis.

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Quick Summary

Always schedule messages to recipients with unique names, names that are distinct in the first 30 characters, and that contain readable text (not only emojis). Following these three rules keeps the search and selection process accurate and prevents scheduled messages from failing.