SKEDit Support Team

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  • My card expired / is out of credit, and SKEDit Premium was not renewed

    If your card expires or runs out of credit, you must update the payment information to renew your Premium Subscription.   Edit a payment method Go to pay.google.com  At the top left, tap Menu /...

  • No Refund Policy

      Your election to discontinue will take effect for the following subscription period, provided that your election takes place before the deadline following the date of purchase. If you elect durin...

  • [issue] Set user PUSH token before schedule post

    Some users have reported the error message "Set user PUSH token before schedule post” when trying to complete a schedule.    If you are receiving this error message, please follow the steps below: ...

  • How-To use the Multi-Contact Selection feature

    Watch this Youtube video tutorial: "How to use Multi-Contact Selection - SKEDit WhatsApp Scheduling App Features"   With SKEDit Multi-Contact Selection, you can now select many contacts, at once, a...

  • SKEDit Updates

      LATEST RELEASES:   v3.0.6.2 + Fixed WhatsApp Status issue for "Send button not found" + Renamed "Drip Message Campaign" to "Message Sequence" + Enhanced performance of the sending process + Vario...

  • How-To report a problem - please include video

    The SKEDit Customer Success Team is here to provide the necessary assistance and support you need through our email support at contact@skedit.io, or simply submit a ticket through the Help Center w...

  • How-To schedule to 2,000+ WhatsApp contacts using SKEDit Broadcast Lists

    Watch this Youtube video tutorial: "How to create a SKEDit Broadcast List - SKEDit WhatsApp Scheduling App Features"   I - New Feature: Create Recipient Groups & Select Multiple Recipients With 1 C...

  • Step-by-Step guide on How-To schedule WhatsApp & Telegram messages

    Watch this Youtube video tutorial: "How to add multiple attachments in different formats - SKEDit WhatsApp Scheduling App Features". How to Schedule a Telegram Message with SKEDit   Not sure how...

  • How to avoid failure when using "Ask me before sending" with screen lock enabled

    This article contains the following sections: What is Ask me before sending? How to avoid failure when enabling "Ask me before sending" for my schedule   What is Ask me before sending? To provide...

  • How-To disable Battery Optimization for SKEDit in your device

    Note: For Chinese devices, Auto Start is disabled by default for all applications, and this prevents SKEDit from delivering the message successfully. To learn how to enable Auto Strat for SKEDit, s...