I am not able to select multiple recipient's

rose

17 juin 2021 03:03

0

• Commentaire officiel

  

  SKEDit Support Team

  5 septembre 2021 06:13

  Hi Rose​,

   

  Thanks for reaching out to SKEDit Customer Success team; let's see what we can do to help with this request.

   

  Note: Multi-contact selection is an exclusive feature for Premium subscribers.

   

  First, make sure your device's language is either English, Portuguese, Spanish, or Arabic.

  Note: Devices using other languages will 
  not be able to activate 
  Multi-Contact Selection correctly.
  
  To change your device's language: 
  1. Go to Settings
  2. Search for and select Add language
  3. From there, select your desired language

   

  When using multi-selection mode, the first contact/group to be selected must be through a long press to the contact's image, not the chat. If you start by pressing on the chat, it will seem like you activated Multi-Contact selection, but you won't be able to continue to your scheduling screen after confirming selection.

   

  To learn how to use this feature, please refer to the article How-To use the Multi-Contact Selection feature.

   

  I'll tentatively mark this request as solved, but if you have any questions please let me know.

   

  Best Regards.

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