Skip to main content

Skedit timeouts


1 comment

  • Official comment
    SKEDit Support Team

    Hi Dear,

    Thank you for contacting us regarding the issue you encountered. We sincerely apologize for any inconvenience caused. To assist you better, kindly provide us with the sending log for the failed message to 


    To obtain the sending log, kindly follow the steps below:


    1. Navigate to the failed card
    2. Tap the three dotted menu
    3. Select "Sending logs"
    4. Choose the log date and send us a screenshot of all the details

    The sending log will provide us with insights on what went wrong during the sending process, allowing us to resolve the issue efficiently. Once we receive the sending log, we will attach it to your report and forward it to our developers.

    Additionally, we kindly request that you provide us with the device brand and SKEDit version.


    Thank you in advance for your cooperation,

    SKEDit Team

Please sign in to leave a comment.

Powered by Zendesk