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  • Official comment
    SKEDit Support Team

    Hello Dear​,

     

    Thanks for reaching out to SKEDit Customer Success team; let's see what we can do to help with this request.

     

    Note that background services on Android devices should restart if ended unexpectedly or if the device reboots. On some devices, however, Auto Start is disabled by default for all applications, and this prevents SKEDit from delivering the message successfully.

     

    Please, see our article SKEDit Is Not Working Properly on My Xiaomi, Huawei, Oppo, Vivo and Other Chinese Devices, and find the steps to turn ON Autostart on your device.

     

    Don't forget to make sure Battery Optimization is disabled (OFF) for SKEDit. If you need any further assistance, please let us know!

     

    Kind Regards.

     

     

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