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  • Official comment
    SKEDit Support Team

    Hi Bela,

    Thanks for reaching out to SKEDit Customer Success team.

    Are you pressing on the screen while automation is taking place? Please note that this will cause a contact mismatch. When SKEDit begins sending your message, be careful not to interfere by touching on the screen. 

    If the issue persists either way, drop us a line at contact@skedit.io so we can investigate this further. We'd love to help!

    Warmly,

    Customer Success Team

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