SKEDit Support Team

Dear Users, Kindly note that the error "HTTP 503 Service Unavailable: Back-end server is at capacity" means SKEDit is experiencing server downtime and is undergoing maintenance, causing SKEDit's se...

Hi Joel,   Did you have an active internet connection at the sending time? Please note that it is required to have internet for SKEDit to proceed with automation of your scheduled messages.   Kind ...

Hi Dear,   Thank you for contacting SKEDit's Customer Success Team.   Due to recent changes in WhatsApp's latest version, users can no longer forward a message to a Broadcast List. If you go to the...

Hi Dear, Due to recent changes in WhatsApp's latest version, users can no longer forward a message to a Broadcast List. If you go to the WhatsApp app and you try to forward any message from within ...

Ola Raphael, Você percebeu que a mensagem só fica travada quando você usa a seleção de vários contatos de grupos do WhatsApp? Se você tentar selecionar seus grupos do WhatsApp um por um, como você ...

Hi Wilson, Thanks for reaching out to SKEDit Customer Success team.  Unfortunately this is not possible, but the good news is that our development team is working on multi contacts selection. We ho...

Hi Darwin, Thanks for reaching out to SKEDit Customer Success team; we apologize for the inconvenience this might have caused you. Unfortunately, as you already mentioned, we are having a problem w...

Hi Bela, Thanks for reaching out to SKEDit Customer Success team. Are you pressing on the screen while automation is taking place? Please note that this will cause a contact mismatch. When SKEDit b...

Hi Fauzi, What you can do is log out of your account while you are on vacation. This way SKEDit will stop sending your messages! :) Warmly, Customer Success Team.

Hello Ahmad, Please send us an email to contact@skedit.io so we can look further into this issue and try to resolve. Kind Regards, Customer Success Team