Broadcast is not suitable for unknown contacts

Creative Ideas

30 juillet 2020 21:33

The broadcast is nog working as we expect. It's sends messages to the contacts mutually saved their phone. If the number is new for anyone it's not sending. Please upgrade the system to select many contacts in one time instead of returning back after each selection Also very useful if we can upload a excel file (Name of the contacts or csv)

0

• Commentaire officiel

  

  SKEDit Support Team

  6 août 2020 05:12

  Hello Dear,

  Note that this is a WhatsApp Restriction, and not caused by SKEDit. 

  "Make sure all the contacts in the Broadcast list have saved your number in their address book. There is no limit in the number of Broadcast lists you can create. You can select up to 256 contacts in each Broadcast list." - You can read more info about Requirements for broadcasting a message in the WhatsApp FAQ.

  Let us know if we can help in anything else!

  Kind Regards,

  Customer Success Team

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