Scheduler Failing Due to Huge List

Answered

AmbitionIAS

April 11, 2018 03:51

Hi,

Thanks for a wonderful product.

However when I'm using scheduler for WA Business, it's failing.

I suspect, the main reason for this is, though I'm using 1 plus 3 phone which has 6 GB ram, number of messages in WhatsApp is huge. I currently have 2000+ messages unread.

Also, we have more than 30,000 users who are on our WhatsApp list.

I think, the main reason it is failing is because when skedit tries to search for a particular user / group / broadcast list, it times out because of the huge list in WhatsApp.

Can we somehow address this issue, ie after each action - like inputting contact details - it can wait for sometime a while.

This will be very helpful.

1

• Official comment

  

  SKEDit Support Team

  April 11, 2018 17:38

  Hello- many thanks for writing to us and choosing SKEDit! Very interesting case, i am sure we can do something about it :)

  Could you please help us by emailig on contact@skedit.io a video screen record reproducing the issue you are facinf? After that we would cross-check with technical logs and confirm the appripriate fix needed. (Fyi: there is an article in help center called “how to report a problem” has helpful tip to have a small sized video that can be easily attached and sent).

  Super thanks for helping us optimize our solution even more to take into account all possible use cases :)

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