If you experience failure trying to send a message, the first thing you should do is check the sending logs for that specific card. These logs can provide valuable information about why the message failed, including any error messages that were generated. If you see the "search view not found" error in your sending logs, it's time to start troubleshooting.
1. Set up SKEDit correctly on your device
The first step is to make sure that SKEDit is set up correctly on your device. Depending on your device, there may be specific settings that need to be enabled in order for SKEDit to work properly. You can find a list of required settings for each device here: How to Set Up SKEDit Settings on your Android Device
If your device is set up correctly and you're still seeing the "search view not found" error, it's time to move on to some troubleshooting steps.
2. Delete old conversations on WhatsApp
One potential cause of this error is a cluttered Whatsapp / Whatsapp Business app. To address this, try deleting old conversations that you no longer need in your app. This can help free up space and potentially resolve the issue.
3. Clear Cache for WhatsApp
Another potential cause of the error is cached data. To address this, try clearing the cache for Whatsapp / Whatsapp Business on your device.
4. Clean WhatsApp Storage
If clearing the cache doesn't work, the next step is to clean up storage space for WhatsApp. This can be done by deleting unnecessary files from your WhatsApp folder, or by moving files to an external storage device.
5. Uninstall and Reinstall WhatsApp
If none of these steps work, you may need to uninstall and then reinstall Whatsapp / Whatsapp Business on your device. This can help reset any settings or configurations that may be causing the error.
By following these troubleshooting steps, you can resolve the "search view not found" error and get back to scheduling your messages with SKEDit.