Issue: SKEDit cannot find WhatsApp Broadcast List / WhatsApp's latest update impact

Due to recent changes in WhatsApp's latest version, users can no longer forward a message to a Broadcast List. If you go to the latest version of the WhatsApp app and you try to forward any message from within the app itself, you will notice that you are not able to find that list for selection.

This update has impacted in SKEDit's automation to Broadcast Lists and SKEDit groups containing a Broadcast List as a recipient. Our team is investigating the issue further; we will surely update if anything changes from WhatsApp's side. Unfortunately, right now, there is no way anymore to schedule a message to a Broadcast List.

A workaround solution is to use SKEDit Groups. You can create a SKEDit Group and add to it all the recipients that you wish to message at once. The recipients of a SKEDit group can be either single contacts or WhatsApp groups.

Note that, with SKEDit Groups, messaging 256 contacts takes more time than using a Broadcast List; you must keep a window of time between schedules to avoid overlapping. Here are some estimates on the duration of sending (affected by device performance):

• 10 recipients: ~35-45 seconds
• 15 recipients: ~50-60 seconds

We appreciate your understanding,

Customer Success Team.

________________________________________________________________________________________________________

If you found this information helpful, please leave us an upvote by pressing the "YES" button at the end of this article (See picture below).

The number of upvotes helps us understand what content is relevant to our users, which results in an improved Knowledge Base. Thank you for using SKEDit!