Why is the schedule succeeding in the first repeat, but then it fails?

If WhatsApp schedules fail after long periods of inactivity or repeat schedules are only succeeding in the first repeat attempt, please follow the troubleshooting below.

This article contains the following sections:

• Turn OFF Battery Optimization for SKEDit
• Turn ON Auto-start for SKEDit

 

Turn OFF Battery Optimization for SKEDit

Battery optimization was introduced into Android 6.0 Marshmallow and above, limiting what apps can do in the background. For instance, if Battery Optimization is ON, Android will automatically turn off Accessibility for SKEDit, causing automation of scheduled messages to fail. See "How to Set Up SKEDit Settings on your Android Device" to find the steps to turn off Battery Optimization on your device.

Turn ON Auto-start for SKEDit

Background services on Android should restart if they end unexpectedly or the device reboots. On some devices, however, Auto Start is disabled by default for all applications, and this prevents SKEDit from delivering the message successfully. See the article "How to Set Up SKEDit Settings on your Android Device" to find the steps to turn on Auto-start on your device.

If you believe this is not the case and are still having issues, please email us on [e-mail] or create a ticket through the SKEDit Help Center. You can share with us a video recording of the scheduling, showing the issue you are facing (See “How-To report a problem - please include video”).

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+ How-To schedule messages to WhatsApp Broadcast lists

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