Can't sign in - receiving "incorrect email and/or password"

If you are having troubles signing in, please try to do the following first: Click on Sign in > Click on Forget Password > Fill in the email you used to create an account > follow the process to generate a new password (you will receive a link on your email).

In the case where it says the email is invalid or doesn't exist, please make sure it is written correctly and the one used to create an account in the app. If you still face issues, please email us on [e-mail] or submit a request via our Help Center and we will investigate further.

The same goes for still having issues after you generating the new password.

Thank you.