This article contains the following sections:
- Generating a new Password
- "Email is invalid or doesn't exist"
Generating a new Password
If you are having trouble signing in, please try the following steps to generate a new Password:
- Click on Sign in
- Click on Forget Password
- Fill in the email you used to create an account
- Follow the process to generate a new password (you will receive a link on your email).
- Sign in with your new password
"Email is invalid or doesn't exist"
In the case where it says the email is invalid or doesn't exist:
- Make sure the email is written correctly
- Make sure the email you are typing is the one used to create an account in the app
If you still face issues, please email us on firstname.lastname@example.org or submit a ticket via our Help Center.
If you found this information helpful, please leave us an upvote by pressing the "YES" button at the end of this article (See picture below).
The number of upvotes helps us understand what content is relevant to our users, which results in an improved Knowledge Base. Thank you for using SKEDit!